Upgrading and downgrading a plan

Fresh

​ Upgrading

Once confirmed, your plan will be upgraded immediately. Your billing will be prorated based on the remaining time on your current plan.

To upgrade to a paid Pro plan from a Free plan:

1. Click Upgrade in the upper right screen.
2. Click Get started in the Pro plan.
3. Select the amount of credits you’d like to purchase, then click Continue to payment.
4. In the Stripe checkout window, confirm your new plan and complete the purchase.

To increase the credits on your current Pro plan:

1. Open the Profile menu in the upper-right corner of the app.
2. Click Pricing and plans.
3. On the pricing page, locate the Pro plan in the center, then click Current plan.
4. Select the amount of credits you’d like to purchase then click Continue to payment.
5. In the Stripe checkout window, confirm your new plan and complete the purchase.

​ Downgrading

To downgrade to the Free plan from a Pro plan:

1. Open Profile in the upper-right corner of the app.
2. Click Manage subscription. In the Subscription box, click Change plan.
3. Click Downgrade under Free.
4. Click Cancel subscription.
5. Confirm changes.

To downgrade the credit limit from a Pro plan:

1. Open Profile in the upper-right corner of the app.
2. Click Manage subscription. In the Subscription box, click Change plan.
3. Click Current plan under Pro.
4. Select the amount of credits you’d like to purchase, then click Continue to payment.
5. Confirm changes.

After downgrading, you may receive a prorated amount of unused credits on your Stripe account that can be applied to future purchases.

Paid plans Deleting an account

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Assistant

Responses are generated using AI and may contain mistakes.