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Contacting support

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Documentation Index

Fetch the complete documentation index at:

Use this file to discover all available pages before exploring further.

If you need help using Recraft, troubleshooting a problem, or reporting unexpected behavior, our support team is here to assist.You can contact Recraft support through any of the following channels:

  • Email: help@recraft.ai
  • In-app support widget (found in your Recraft profile)
  • Discord: post in the #support channel on the Recraft Discord server

Response time:

For users on a paid subscription, support requests are reviewed within 24 hours.

Reporting bugs

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Responses are generated using AI and may contain mistakes.

Recraft AI documentation. Not affiliated with Recraft.ai.